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Customer Service
We pride ourselves on being canine experts with experienced staff ready to help with any question you might have. Get in touch!
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Thank you for taking care of Teddy when he came for grooming. What a fantastic job, he looks great. I'm very happy and glad I found this store.
April 7, 2023We buy crocodile jerky and tails for our dog that has allergies from The Pawfectionist. Has been a good experience
July 21, 2023 -
Called into The Paw Perfectionist shop today in Main Street Greensborough for the first time Lovely smiling friendly lady served me Really well priced items ( a lot cheaper... read more than the online dog treat products I used to buy ) I will definitely be back soon to buy more Thanks 😊
February 24, 2022Belinda is amazing! I used her as a dog chaperone for my wedding last week, she came and picked Reya up from our accommodation and took her to the venue... read more (and tidied her up as she decided to play in mud just before being picked up), she helped manage her during the ceremony so as she remained calm and quiet and then handled her while waiting for Reya to be needed for photos. When Reya was no longer needed at the venue Belinda took her back to the accommodation for us. Using The Pawfectionist made our day so much more relaxing and was so important for us to have Reya there on our big day. I love The Pawfectionist!
February 24, 2022 -
Belinda and her husband are probably two of the most unhelpful people. I feel extremely unwelcome every time I come into the store, I’m hardly greeted. Not to mention the... read more prices are unbelievable. Belinda has the mindset of a PTA mother and has harassed me continuously about my own dog and has threatened to call the RSPCA on me because my dog has barked for an hour of a morning. Yet Belinda trains dogs by using harsh dog shock collars if she is making money from a service. I will never shop here again and would rather go to pet barn where the customer service is fantastic and the staff genuinely care about your pets.
September 21, 2022jfheard
February 24, 2022Hands down the best jumbo bully sticks on the market! Our Dalmatian who usually demolishes bully sticks in no time actually gets tired when getting a Pawfectionist bully stick. Every... read more treat I have bought has been fantastic quality - our Dalmatian is their biggest fan. Also, after being out of stock of a particular item online, I sent an email enquiring when the item may be back in stock and Paul called with the hour to confirm there was actually the item in the store but the website hadn’t been updated just yet. So definitely worth sending them an email or calling if you can’t find the item you’re after online. Thanks again to Paul and the Pawfectionist team for the amazing service!
July 24, 2022The team at The Pawfectionist recommended some anxiety medication for my anxious bull terrier who's frightened of my neighbors and other dogs on her walks. It's been 3 days and... read more she's already a lot more relaxed. The store also has a great range of toys that I haven't found at other pet stores.
February 24, 2022 -
Rarely write reviews but the guys here are great and really know there stuff. The products they sell are also really high quality. Wont be going anywhere else.
February 24, 2021The best place in Melbourne to get dog treats, the large variety of treats is amazing and great prices. As well as other great dog products and not to mention... read more rear car seat covers. I would recommend 100%.
February 24, 2021Ollie finished his second puppy school. He is getting to understand his training. Small groups of 5 dogs per class. Five lessons.
September 24, 2022Andrew and Belinda in my humble opinion the most professional cainine specialist I've had the pleasure to meet. This husband and wife team are so knowledgeable and provide support... read more and advice for every possible issue regarding our dogs. Simply the best!
February 24, 2022