Awesome communication. The team didn't have something in stock so they personally called me to ask about swapping it for another product. It's rare to chat to anyone on the... read more phone these days so I really appreciated the call. Thank you!

Fantastic service!!! Louis is looking great after his dog wash. Staff where kind and caring. Thank you very much. Would highly recommend

I have 2 Jack Russell Terriers who were recently groomed here and they did an incredible job! I especially couldn't believe how much less they were shedding afterwards and I... read more didn't have for "extra de shedding time" like I have at other places. Thank you we will return again soon!

Rarely write reviews but the guys here are great and really know there stuff. The products they sell are also really high quality. Wont be going anywhere else.

Disappointed with the opening hours - I can't ever get there between 10am and 4pm because I work 6 days a week, and also they're not open on Sundays. I'd... read more like to support local businesses but I've had to go elsewhere

I was recommended to The Pawfectionist by a friend and would recommend this amazing team to any of my friends and family! Maxy is a standard poodle and had his... read more first full groom by Melissa. Melissa was incredibly meticulous with her work and I couldn’t be happier with the result. She took the much needed time for my beautiful boy and did such an incredible job! We are already booked in for our next session! Thank you Melissa and team for such an amazing experience all round ❤️

Great store Great products and service. Highly recommend.

Excellent service. Young and passionate dog-folk who know their stuff. Very accommodating.

When we made the decision that we could not have our wedding without our naughty dogs, we had to have the best in town trainers to assist on the day!... read more We were so lucky to have been referred to Belinda and Andrew who did a marvelous job in looking after our dogs, transporting them to the venue and keeping them calm during the wedding. They are such absolute legends too- they went above and beyond when a freak storm hit during the wedding and quickly escorted the dogs to safety. Not to mention, assist our guests with umbrellas. True professionals, trustworthy, reliable and all round awesome people. Thank you Belinda and Andrew - our dogs were in the best hands xx

Hands down the best jumbo bully sticks on the market! Our Dalmatian who usually demolishes bully sticks in no time actually gets tired when getting a Pawfectionist bully stick. Every... read more treat I have bought has been fantastic quality - our Dalmatian is their biggest fan. Also, after being out of stock of a particular item online, I sent an email enquiring when the item may be back in stock and Paul called with the hour to confirm there was actually the item in the store but the website hadn’t been updated just yet. So definitely worth sending them an email or calling if you can’t find the item you’re after online. Thanks again to Paul and the Pawfectionist team for the amazing service!

Belinda and her husband are probably two of the most unhelpful people. I feel extremely unwelcome every time I come into the store, I’m hardly greeted. Not to mention the... read more prices are unbelievable. Belinda has the mindset of a PTA mother and has harassed me continuously about my own dog and has threatened to call the RSPCA on me because my dog has barked for an hour of a morning. Yet Belinda trains dogs by using harsh dog shock collars if she is making money from a service. I will never shop here again and would rather go to pet barn where the customer service is fantastic and the staff genuinely care about your pets.

I recently adopted a Belgian Shepherd who has developed some lead reactivity and towards other dogs and would bark at them uncontrollably. A friend recommended Belinda from Pawfectionist and she... read more drove all the way to our place for an in home consult. Within the 2 hours, Belinda explained why our girl was behaving in certain ways and taught us the difference between our perception and their perception, and how a lot of her behaviours were driven by fear. She taught us training techniques that were easy to pick up and super effective for our pup, and when we went for a walk together, Belinda showed us practically how to do a correction and the importance of timing in both rewarding and correcting behaviours. I’m very pleased to discover that after the consult, and within a mere few days, our Shepherd no longer pulls and I feel confident to go for walks now. Of course, the lead reactivity is still an ongoing issue, but before meeting Belinda, I’d avoid going for walks and would be stressed every time we see another dog on the road. Now, after one single consult with The Pawfectionist, I am no longer anxious when I walk my girl, and actually get excited when I see another dog (as we can practise and get better!) Highly recommend Belinda as a dog trainer (or dog owner trainer as I see it) who is very patient and great at explaining things. So so glad we’ve found her for our dog. PS: the treats at the shop in Greensborough are absolutely amazing and my dog loves them!