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Customer Service
We pride ourselves on being canine experts with experienced staff ready to help with any question you might have. Get in touch!
All Treat Packets
Arthritis Support
Big Dog
All Treat Packets
All Treat Packets
Skin / Hide
All Treat Packets
Skin / Hide
All Treat Packets
All Treat Packets
Arthritis Support
All Treat Packets
All Treat Packets
Big Dog
Big Dog
Kangaroo
Big Dog
Boredom Busters
Bowls & Feeders
All Treat Packets
Grooming & Dental
Boredom Busters
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Disappointed with the opening hours - I can't ever get there between 10am and 4pm because I work 6 days a week, and also they're not open on Sundays. I'd... read more like to support local businesses but I've had to go elsewhere
February 24, 2022The best dog grooming service we have ever had. Our labradoodle looks incredible and her coat feels so healthy and soft. Our pup is usually hesitant to go back into... read more the grooming store but she was more than excited to visit again, telling us she had a great positive experience while getting her trim. Thanks again guys!!
January 24, 2023Belinda is amazing! I used her as a dog chaperone for my wedding last week, she came and picked Reya up from our accommodation and took her to the venue... read more (and tidied her up as she decided to play in mud just before being picked up), she helped manage her during the ceremony so as she remained calm and quiet and then handled her while waiting for Reya to be needed for photos. When Reya was no longer needed at the venue Belinda took her back to the accommodation for us. Using The Pawfectionist made our day so much more relaxing and was so important for us to have Reya there on our big day. I love The Pawfectionist!
February 24, 2022 -
Lovely people and professional trainers. Super helpful in all aspects of dog care. Never to much trouble to give advice about their products and services. Thank you 😊
September 24, 2022I cannot recommend The Pawfectionist in Greensborough enough. Not only do they have a range of high quality products, they also offer in house grooming, at home call outs for... read more behavioural training for your pooch and a wealth of knowledge and advice for any concerns you may have regarding your pet. I was having trouble with my beautiful girl Sadie constantly barking at everything. After wasting my money trying different internet fad products that didn’t work, like the citronella collar and the high frequency emitting deterrents, I was at my wits end. However with Paul’s expert advice we have been able to stop the long barking outbursts much to our (and our neighbours!!) relief. Paul and the team are so welcoming and supportive and they really care about you and your pet. ⭐️⭐️⭐️⭐️⭐️
August 31, 2023Today my little Lenny was groomed by Melissa and I couldn't recommend her enough! Lenny is looking incredible! Melissa was very professional, informative and most importantly caring. I would recommend... read more Melissa to all my friends and family. Thank you for making Lenny look so beautiful!
February 10, 2023 -
Love The Pawfectionist! Belinda and Andrew are amazing trainers and have been instrumental in supporting me to raise my furbaby to be a well socialised and adjusted doggo. The service... read more in their shop is first class and their prices are far cheaper than the big brand chain stores. They offer great advice, are super friendly and always helpful. Highly recommended for dog walks as well!
September 24, 2022Belinda and her husband are probably two of the most unhelpful people. I feel extremely unwelcome every time I come into the store, I’m hardly greeted. Not to mention the... read more prices are unbelievable. Belinda has the mindset of a PTA mother and has harassed me continuously about my own dog and has threatened to call the RSPCA on me because my dog has barked for an hour of a morning. Yet Belinda trains dogs by using harsh dog shock collars if she is making money from a service. I will never shop here again and would rather go to pet barn where the customer service is fantastic and the staff genuinely care about your pets.
September 21, 2022The people at Pawfectionist did a great job grooming Luna and my other dog. She’s very difficult to groom so would definitely recommend.
July 21, 2023Awesome communication. The team didn't have something in stock so they personally called me to ask about swapping it for another product. It's rare to chat to anyone on the... read more phone these days so I really appreciated the call. Thank you!
July 21, 2023 -
Awesome service. Our orders are always delivered super quick. The range of products are always enjoyed by our fur babies!
July 21, 2023I took my Dog for the first time for a groom as I was grooming my dog elsewhere for a few years and was impressed by Melissa who did an... read more outstanding job and they just got a new customer!!! Well done 👌👍🏻😎
June 21, 2023