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Customer Service
We pride ourselves on being canine experts with experienced staff ready to help with any question you might have. Get in touch!
All Treat Packets
All Treat Packets
All Treat Packets
Arthritis Support
Kangaroo
All Treat Packets
All Treat Packets
Try Something New
Big Dog
All Treat Packets
Arthritis Support
All Treat Packets
All Treat Packets
Premium Dry Dog Food
Fresh / Raw Feeding
Fresh / Raw Feeding
Boredom Busters
Boredom Busters
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Rarely write reviews but the guys here are great and really know there stuff. The products they sell are also really high quality. Wont be going anywhere else.
February 24, 2021Awesome communication. The team didn't have something in stock so they personally called me to ask about swapping it for another product. It's rare to chat to anyone on the... read more phone these days so I really appreciated the call. Thank you!
July 21, 2023 -
Thank you for taking care of Teddy when he came for grooming. What a fantastic job, he looks great. I'm very happy and glad I found this store.
April 7, 2023Today my little Lenny was groomed by Melissa and I couldn't recommend her enough! Lenny is looking incredible! Melissa was very professional, informative and most importantly caring. I would recommend... read more Melissa to all my friends and family. Thank you for making Lenny look so beautiful!
February 10, 2023I have 2 Jack Russell Terriers who were recently groomed here and they did an incredible job! I especially couldn't believe how much less they were shedding afterwards and I... read more didn't have for "extra de shedding time" like I have at other places. Thank you we will return again soon!
May 24, 2023Belinda and her husband are probably two of the most unhelpful people. I feel extremely unwelcome every time I come into the store, I’m hardly greeted. Not to mention the... read more prices are unbelievable. Belinda has the mindset of a PTA mother and has harassed me continuously about my own dog and has threatened to call the RSPCA on me because my dog has barked for an hour of a morning. Yet Belinda trains dogs by using harsh dog shock collars if she is making money from a service. I will never shop here again and would rather go to pet barn where the customer service is fantastic and the staff genuinely care about your pets.
September 21, 2022 -
Great people, they can answer any question ans if they are unsure they will find the rifgt answer. Thier products are the best and and their dog training works a... read more wonder, thanks guys, Rob Kennard and family of five pups lol
February 24, 2021The people at Pawfectionist did a great job grooming Luna and my other dog. She’s very difficult to groom so would definitely recommend.
July 21, 2023I recently adopted a Belgian Shepherd who has developed some lead reactivity and towards other dogs and would bark at them uncontrollably. A friend recommended Belinda from Pawfectionist and she... read more drove all the way to our place for an in home consult. Within the 2 hours, Belinda explained why our girl was behaving in certain ways and taught us the difference between our perception and their perception, and how a lot of her behaviours were driven by fear. She taught us training techniques that were easy to pick up and super effective for our pup, and when we went for a walk together, Belinda showed us practically how to do a correction and the importance of timing in both rewarding and correcting behaviours. I’m very pleased to discover that after the consult, and within a mere few days, our Shepherd no longer pulls and I feel confident to go for walks now. Of course, the lead reactivity is still an ongoing issue, but before meeting Belinda, I’d avoid going for walks and would be stressed every time we see another dog on the road. Now, after one single consult with The Pawfectionist, I am no longer anxious when I walk my girl, and actually get excited when I see another dog (as we can practise and get better!) Highly recommend Belinda as a dog trainer (or dog owner trainer as I see it) who is very patient and great at explaining things. So so glad we’ve found her for our dog. PS: the treats at the shop in Greensborough are absolutely amazing and my dog loves them!
February 24, 2021 - Karrina Barker
August 24, 2022Absolutely love the team! Their dog walking service as been so helpful for exercising and socialising my Swiss Shepherd while I’m at work. I’m sure she looks forward to it... read more every week and I look forward to the photos/videos. They also have such a wide variety and treats and other pet supplies in their store, and are so helpful with any questions you may have about their products or your pets behaviours.
December 24, 2022After getting a new puppy The Pawfectionist is the only place l go to get his treats. We travel from three suburbs away to get his favourite chicken feet 🙂... read more Paul is amazing in store & always give me sound advice & great tips. Highly recommend!
September 24, 2022