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Customer Service
We pride ourselves on being canine experts with experienced staff ready to help with any question you might have. Get in touch!
All Treat Packets
All Treat Packets
Arthritis Support
Arthritis Support
Arthritis Support
All Treat Packets
Big Dog
Kangaroo
All Treat Packets
Arthritis Support
All Treat Packets
All Treat Packets
Bowls & Feeders
Bowls & Feeders
Accessories
Bowls & Feeders
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I have 2 Jack Russell Terriers who were recently groomed here and they did an incredible job! I especially couldn't believe how much less they were shedding afterwards and I... read more didn't have for "extra de shedding time" like I have at other places. Thank you we will return again soon!
May 24, 2023The best place in Melbourne to get dog treats, the large variety of treats is amazing and great prices. As well as other great dog products and not to mention... read more rear car seat covers. I would recommend 100%.
February 24, 2021We only shop with The Pawfectionist for our dogs' treats! Great products at great prices and service that can't be beaten means I would highly recommend The Pawfectionist for all... read more of your pets needs. If you want to make your pet happy - look no further than The Pawfectionist! Thanks Paul, you've made our two little 'fur babies' very happy!
July 24, 2022 -
Fantastic service!!! Louis is looking great after his dog wash. Staff where kind and caring. Thank you very much. Would highly recommend
September 20, 2023The team at The Pawfectionist recommended some anxiety medication for my anxious bull terrier who's frightened of my neighbors and other dogs on her walks. It's been 3 days and... read more she's already a lot more relaxed. The store also has a great range of toys that I haven't found at other pet stores.
February 24, 2022Awesome communication. The team didn't have something in stock so they personally called me to ask about swapping it for another product. It's rare to chat to anyone on the... read more phone these days so I really appreciated the call. Thank you!
July 21, 2023 -
Belinda and her husband are probably two of the most unhelpful people. I feel extremely unwelcome every time I come into the store, I’m hardly greeted. Not to mention the... read more prices are unbelievable. Belinda has the mindset of a PTA mother and has harassed me continuously about my own dog and has threatened to call the RSPCA on me because my dog has barked for an hour of a morning. Yet Belinda trains dogs by using harsh dog shock collars if she is making money from a service. I will never shop here again and would rather go to pet barn where the customer service is fantastic and the staff genuinely care about your pets.
September 21, 2022After getting a new puppy The Pawfectionist is the only place l go to get his treats. We travel from three suburbs away to get his favourite chicken feet 🙂... read more Paul is amazing in store & always give me sound advice & great tips. Highly recommend!
September 24, 2022 -
Belinda is amazing! I used her as a dog chaperone for my wedding last week, she came and picked Reya up from our accommodation and took her to the venue... read more (and tidied her up as she decided to play in mud just before being picked up), she helped manage her during the ceremony so as she remained calm and quiet and then handled her while waiting for Reya to be needed for photos. When Reya was no longer needed at the venue Belinda took her back to the accommodation for us. Using The Pawfectionist made our day so much more relaxing and was so important for us to have Reya there on our big day. I love The Pawfectionist!
February 24, 2022The best dog grooming service we have ever had. Our labradoodle looks incredible and her coat feels so healthy and soft. Our pup is usually hesitant to go back into... read more the grooming store but she was more than excited to visit again, telling us she had a great positive experience while getting her trim. Thanks again guys!!
January 24, 2023Today my little Lenny was groomed by Melissa and I couldn't recommend her enough! Lenny is looking incredible! Melissa was very professional, informative and most importantly caring. I would recommend... read more Melissa to all my friends and family. Thank you for making Lenny look so beautiful!
February 10, 2023