Awesome communication. The team didn't have something in stock so they personally called me to ask about swapping it for another product. It's rare to chat to anyone on the... read more phone these days so I really appreciated the call. Thank you!

Great dog walking service, highly recommend. They've been helping with our reactive doggo, who is kicking goals!

Belinda and her husband are probably two of the most unhelpful people. I feel extremely unwelcome every time I come into the store, I’m hardly greeted. Not to mention the... read more prices are unbelievable. Belinda has the mindset of a PTA mother and has harassed me continuously about my own dog and has threatened to call the RSPCA on me because my dog has barked for an hour of a morning. Yet Belinda trains dogs by using harsh dog shock collars if she is making money from a service. I will never shop here again and would rather go to pet barn where the customer service is fantastic and the staff genuinely care about your pets.

Great service and a huge range of ethically sourced treats for the pack.

Hands down the best jumbo bully sticks on the market! Our Dalmatian who usually demolishes bully sticks in no time actually gets tired when getting a Pawfectionist bully stick. Every... read more treat I have bought has been fantastic quality - our Dalmatian is their biggest fan. Also, after being out of stock of a particular item online, I sent an email enquiring when the item may be back in stock and Paul called with the hour to confirm there was actually the item in the store but the website hadn’t been updated just yet. So definitely worth sending them an email or calling if you can’t find the item you’re after online. Thanks again to Paul and the Pawfectionist team for the amazing service!

Very knowledgeable highly recommend

Disappointed with the opening hours - I can't ever get there between 10am and 4pm because I work 6 days a week, and also they're not open on Sundays. I'd... read more like to support local businesses but I've had to go elsewhere

I took my Dog for the first time for a groom as I was grooming my dog elsewhere for a few years and was impressed by Melissa who did an... read more outstanding job and they just got a new customer!!! Well done 👌👍🏻😎

The best place in Melbourne to get dog treats, the large variety of treats is amazing and great prices. As well as other great dog products and not to mention... read more rear car seat covers. I would recommend 100%.

Great people, they can answer any question ans if they are unsure they will find the rifgt answer. Thier products are the best and and their dog training works a... read more wonder, thanks guys, Rob Kennard and family of five pups lol

A very good service. Our favourite local pet shop ❤️👏🏼