Hurley is made by the environmentally conscious West Paw Design, and is a product made in the USA. These toys are ultra tough too and that’s why they come with a guarantee. West Paw are so confident in the strength of Hurley, and all items from the Zogoflex® range, that they offer a one time replacement on damaged toys.
Zogoflex is an extremely pliable, one-of-a-kind material. Apart from being tough, Hurley is also 100% recyclable, floats, is BPA and phthalate-free, non-toxic and dishwasher safe. Dog’s love their bright colours and unpredictable bounce too, so while Hurley makes a great chew toy, its also good for a game of fetch.
The Hurley® is part of the PLAY range but strong enough to be counted in the CHEW range also.
The Mini is suitable for toy breeds such as the chihuahuas, silky terriers and mini fox terriers.
The Small is suitable for small to medium sized dogs.
The Large is suitable for almost all dogs but large-jawed dogs like Staffies and other bull breeds should make sure they choose only this size to qualify for the guarantee.
Less than 1% of dogs world wide return Zogoflex® items making them seriously durable toys. That said, if you’re still worried we recommend choosing either the Jive or the Tux as these are the toughest of the tough thanks to their shape. Its also worth noting that Zisc and Bumi are designed for interactive play (fetch and tug) and so we don’t recommend leaving them for long term chewing.
If your pup manages to damage a West Paw toy you can return it either to us or the manufacturer and you will receive a once off replacement toy. Below are the instructions for returning toys to the manufacturer, who will recycle the damaged toys into new ones. If you prefer to deal directly with us please get in touch via our contact form.
West Paw Guarantee
How does the guarantee work?
Do you have a dog that was able to damage a Zogoflex® Toy? Well, you must have one amazingly powerful chewer – the return rate is less than 1%.
You may choose to receive a free one-time replacement! You can check with your local pet store that carries the West Paw Design range or mail us directly with the following:
1. A quick note to let us know the breed, size and age of your dog as well as how long it took your furry friend to damage the toy.
2. Let us know if you would like a replacement of the same toy or another of equal value.
3. Include the damaged toy and a copy of the proof of purchase. Not only do we inspect the returned toys for weaknesses, but we also recycle the materials that the toys are made of.
4. Be sure to include your own contact information so we know where to send the new toy.
5. Mail the above to:
Boredom Busters West Paw Guarantee
Locked Bag 4365
NSW 2148 Australia