As part of West Paw Design’s Zogoflex range, the Jive carries a dog damage guarantee with a one time replacement. Jive is also not just a plain ball, it has grooves on either side that make for an occasional unpredictable bounce so its really great for fetch games. The medium size ball is roughly the same size as a standard tennis ball so will fit into most ball launchers.
Take care slecting the right size for your dog as any small item can be a choking hazard for larger breeds.
The Jive® is part of the PLAY range but strong enough to be counted in the CHEW range also.
The Small is the standard tennis ball size and will fit into your ball thrower.
The Large is suitable for large and giant breed dogs as well as large-jawed dogs like Staffies and other bull breeds.
Less than 1% of dogs world wide return zogoflex items making them seriously durable toys. That said, if you’re still worried we recommend choosing either the Jive or the Tux as these are the toughest of the tough thanks to their shape. Its also worth noting that Zisc and Bumi are designed for interactive play (fetch and tug) and so we don’t recommend leaving them for long term chewing.
If your pup manages to damage a west paw toy you can return it either to us or the manufacturer and you will receive a once off replacement toy. Below are the instructions for returning toys to the manufacturer, who will recycle the damaged toys into new ones. If you prefer to deal directly with us please get in touch via our contact form.
The West Paw Guarantee
How does the guarantee work?
Do you have a dog that was able to damage a Zogoflex® Toy? Well, you must have one amazingly powerful chewer – the return rate is less than 1%.
You may choose to receive a free one-time replacement! You can check with your local pet store that carries the West Paw Design range or mail us directly with the following:
1. A quick note to let us know the breed, size and age of your dog as well as how long it took your furry friend to damage the toy.
2. Let us know if you would like a replacement of the same toy or another of equal value.
3. Include the damaged toy and a copy of the proof of purchase. Not only do we inspect the returned toys for weaknesses, but we also recycle the materials that the toys are made of.
4. Be sure to include your own contact information so we know where to send the new toy.
5. Mail the above to:
Boredom Busters West Paw Guarantee
Locked Bag 4365
NSW 2148 Australia