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Customer Service
We pride ourselves on being canine experts with experienced staff ready to help with any question you might have. Get in touch!
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Rarely write reviews but the guys here are great and really know there stuff. The products they sell are also really high quality. Wont be going anywhere else.
February 24, 2021I took my Dog for the first time for a groom as I was grooming my dog elsewhere for a few years and was impressed by Melissa who did an... read more outstanding job and they just got a new customer!!! Well done 👌👍🏻😎
June 21, 2023 -
Very helpful and very nice staff always helpful. A good range of products. Will help any way they can and give good advice have told lots of people to go... read more there
July 21, 2023Love The Pawfectionist! Belinda and Andrew are amazing trainers and have been instrumental in supporting me to raise my furbaby to be a well socialised and adjusted doggo. The service... read more in their shop is first class and their prices are far cheaper than the big brand chain stores. They offer great advice, are super friendly and always helpful. Highly recommended for dog walks as well!
September 24, 2022kim Sharwood
July 21, 2023 -
Great shop stocking only quality products. Belinda has been an integral part in the development and life of our dogs and I can’t recommend Pawfectionist enough
September 24, 2022We love the pawfectionist. We regularly buy treats and find the service and selection to be first rate. Will continue to support them.
July 21, 2023When we made the decision that we could not have our wedding without our naughty dogs, we had to have the best in town trainers to assist on the day!... read more We were so lucky to have been referred to Belinda and Andrew who did a marvelous job in looking after our dogs, transporting them to the venue and keeping them calm during the wedding. They are such absolute legends too- they went above and beyond when a freak storm hit during the wedding and quickly escorted the dogs to safety. Not to mention, assist our guests with umbrellas. True professionals, trustworthy, reliable and all round awesome people. Thank you Belinda and Andrew - our dogs were in the best hands xx
March 24, 2022Belinda is amazing! I used her as a dog chaperone for my wedding last week, she came and picked Reya up from our accommodation and took her to the venue... read more (and tidied her up as she decided to play in mud just before being picked up), she helped manage her during the ceremony so as she remained calm and quiet and then handled her while waiting for Reya to be needed for photos. When Reya was no longer needed at the venue Belinda took her back to the accommodation for us. Using The Pawfectionist made our day so much more relaxing and was so important for us to have Reya there on our big day. I love The Pawfectionist!
February 24, 2022 -
I cannot recommend The Pawfectionist in Greensborough enough. Not only do they have a range of high quality products, they also offer in house grooming, at home call outs for... read more behavioural training for your pooch and a wealth of knowledge and advice for any concerns you may have regarding your pet. I was having trouble with my beautiful girl Sadie constantly barking at everything. After wasting my money trying different internet fad products that didn’t work, like the citronella collar and the high frequency emitting deterrents, I was at my wits end. However with Paul’s expert advice we have been able to stop the long barking outbursts much to our (and our neighbours!!) relief. Paul and the team are so welcoming and supportive and they really care about you and your pet. ⭐️⭐️⭐️⭐️⭐️
August 31, 2023Lovely people and professional trainers. Super helpful in all aspects of dog care. Never to much trouble to give advice about their products and services. Thank you 😊
September 24, 2022Awesome communication. The team didn't have something in stock so they personally called me to ask about swapping it for another product. It's rare to chat to anyone on the... read more phone these days so I really appreciated the call. Thank you!
July 21, 2023