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Customer Service
We pride ourselves on being canine experts with experienced staff ready to help with any question you might have. Get in touch!
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Arthritis Support
Big Dog
Arthritis Support
All Treat Packets
Chicken
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Big Dog
Big Dog
Medium Dog
All Treat Packets
All Treat Packets
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Hands down the best jumbo bully sticks on the market! Our Dalmatian who usually demolishes bully sticks in no time actually gets tired when getting a Pawfectionist bully stick. Every... read more treat I have bought has been fantastic quality - our Dalmatian is their biggest fan. Also, after being out of stock of a particular item online, I sent an email enquiring when the item may be back in stock and Paul called with the hour to confirm there was actually the item in the store but the website hadn’t been updated just yet. So definitely worth sending them an email or calling if you can’t find the item you’re after online. Thanks again to Paul and the Pawfectionist team for the amazing service!
July 24, 2022The staff are very knowledgeable & helpful with everything that helps our dogs stay happy & healthy. From dog food advice, to toys for mind stimulation, & training for our... read more Australian cattle dog! It’s a one stop shop of care & expertise for our four legged furry friends ❤️🐾❤️🐾
July 21, 2023 -
The team at The Pawfectionist recommended some anxiety medication for my anxious bull terrier who's frightened of my neighbors and other dogs on her walks. It's been 3 days and... read more she's already a lot more relaxed. The store also has a great range of toys that I haven't found at other pet stores.
February 24, 2022Great people, they can answer any question ans if they are unsure they will find the rifgt answer. Thier products are the best and and their dog training works a... read more wonder, thanks guys, Rob Kennard and family of five pups lol
February 24, 2021I cannot recommend The Pawfectionist in Greensborough enough. Not only do they have a range of high quality products, they also offer in house grooming, at home call outs for... read more behavioural training for your pooch and a wealth of knowledge and advice for any concerns you may have regarding your pet. I was having trouble with my beautiful girl Sadie constantly barking at everything. After wasting my money trying different internet fad products that didn’t work, like the citronella collar and the high frequency emitting deterrents, I was at my wits end. However with Paul’s expert advice we have been able to stop the long barking outbursts much to our (and our neighbours!!) relief. Paul and the team are so welcoming and supportive and they really care about you and your pet. ⭐️⭐️⭐️⭐️⭐️
August 31, 2023 -
Belinda and her husband are probably two of the most unhelpful people. I feel extremely unwelcome every time I come into the store, I’m hardly greeted. Not to mention the... read more prices are unbelievable. Belinda has the mindset of a PTA mother and has harassed me continuously about my own dog and has threatened to call the RSPCA on me because my dog has barked for an hour of a morning. Yet Belinda trains dogs by using harsh dog shock collars if she is making money from a service. I will never shop here again and would rather go to pet barn where the customer service is fantastic and the staff genuinely care about your pets.
September 21, 2022I recently adopted a Belgian Shepherd who has developed some lead reactivity and towards other dogs and would bark at them uncontrollably. A friend recommended Belinda from Pawfectionist and she... read more drove all the way to our place for an in home consult. Within the 2 hours, Belinda explained why our girl was behaving in certain ways and taught us the difference between our perception and their perception, and how a lot of her behaviours were driven by fear. She taught us training techniques that were easy to pick up and super effective for our pup, and when we went for a walk together, Belinda showed us practically how to do a correction and the importance of timing in both rewarding and correcting behaviours. I’m very pleased to discover that after the consult, and within a mere few days, our Shepherd no longer pulls and I feel confident to go for walks now. Of course, the lead reactivity is still an ongoing issue, but before meeting Belinda, I’d avoid going for walks and would be stressed every time we see another dog on the road. Now, after one single consult with The Pawfectionist, I am no longer anxious when I walk my girl, and actually get excited when I see another dog (as we can practise and get better!) Highly recommend Belinda as a dog trainer (or dog owner trainer as I see it) who is very patient and great at explaining things. So so glad we’ve found her for our dog. PS: the treats at the shop in Greensborough are absolutely amazing and my dog loves them!
February 24, 2021Always a friendly place with advice and tips. Great staff, range and pricing. They always spoil my dog when we visit
June 21, 2023Awesome communication. The team didn't have something in stock so they personally called me to ask about swapping it for another product. It's rare to chat to anyone on the... read more phone these days so I really appreciated the call. Thank you!
July 21, 2023 -
Best quality treats, only place I'll buy from. Awesome staff. My dog absolutely loves her walks with the Pawfectionist team. They treat her like their own.
July 21, 2023I took my Dog for the first time for a groom as I was grooming my dog elsewhere for a few years and was impressed by Melissa who did an... read more outstanding job and they just got a new customer!!! Well done 👌👍🏻😎
June 21, 2023