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Customer Service
We pride ourselves on being canine experts with experienced staff ready to help with any question you might have. Get in touch!
All Treat Packets
All Treat Packets
All Treat Packets
Chicken
All Treat Packets
Arthritis Support
All Treat Packets
Arthritis Support
All Treat Packets
All Treat Packets
All Treat Packets
Arthritis Support
Big Dog
All Treat Packets
Boredom Busters
Premium Dry Dog Food
Boredom Busters
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Very helpful and very nice staff always helpful. A good range of products. Will help any way they can and give good advice have told lots of people to go... read more there
July 21, 2023Karrina Barker
August 24, 2022Today my little Lenny was groomed by Melissa and I couldn't recommend her enough! Lenny is looking incredible! Melissa was very professional, informative and most importantly caring. I would recommend... read more Melissa to all my friends and family. Thank you for making Lenny look so beautiful!
February 10, 2023Disappointed with the opening hours - I can't ever get there between 10am and 4pm because I work 6 days a week, and also they're not open on Sundays. I'd... read more like to support local businesses but I've had to go elsewhere
February 24, 2022 -
Awesome service. Our orders are always delivered super quick. The range of products are always enjoyed by our fur babies!
July 21, 2023The people at Pawfectionist did a great job grooming Luna and my other dog. She’s very difficult to groom so would definitely recommend.
July 21, 2023Awesome communication. The team didn't have something in stock so they personally called me to ask about swapping it for another product. It's rare to chat to anyone on the... read more phone these days so I really appreciated the call. Thank you!
July 21, 2023 -
I cannot recommend The Pawfectionist in Greensborough enough. Not only do they have a range of high quality products, they also offer in house grooming, at home call outs for... read more behavioural training for your pooch and a wealth of knowledge and advice for any concerns you may have regarding your pet. I was having trouble with my beautiful girl Sadie constantly barking at everything. After wasting my money trying different internet fad products that didn’t work, like the citronella collar and the high frequency emitting deterrents, I was at my wits end. However with Paul’s expert advice we have been able to stop the long barking outbursts much to our (and our neighbours!!) relief. Paul and the team are so welcoming and supportive and they really care about you and your pet. ⭐️⭐️⭐️⭐️⭐️
August 31, 2023Always a friendly place with advice and tips. Great staff, range and pricing. They always spoil my dog when we visit
June 21, 2023 -
Rarely write reviews but the guys here are great and really know there stuff. The products they sell are also really high quality. Wont be going anywhere else.
February 24, 2021The best place in Melbourne to get dog treats, the large variety of treats is amazing and great prices. As well as other great dog products and not to mention... read more rear car seat covers. I would recommend 100%.
February 24, 2021Belinda and her husband are probably two of the most unhelpful people. I feel extremely unwelcome every time I come into the store, I’m hardly greeted. Not to mention the... read more prices are unbelievable. Belinda has the mindset of a PTA mother and has harassed me continuously about my own dog and has threatened to call the RSPCA on me because my dog has barked for an hour of a morning. Yet Belinda trains dogs by using harsh dog shock collars if she is making money from a service. I will never shop here again and would rather go to pet barn where the customer service is fantastic and the staff genuinely care about your pets.
September 21, 2022