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Customer Service
We pride ourselves on being canine experts with experienced staff ready to help with any question you might have. Get in touch!
Chicken
Big Dog
All Treat Packets
Arthritis Support
All Treat Packets
Arthritis Support
Kangaroo
Arthritis Support
Arthritis Support
Arthritis Support
Big Dog
All Treat Packets
Arthritis Support
All Treat Packets
All Treat Packets
All Treat Packets
All Treat Packets
Accessories
All Treat Packets
Boredom Busters
Boredom Busters
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Absolutely love the team! Their dog walking service as been so helpful for exercising and socialising my Swiss Shepherd while I’m at work. I’m sure she looks forward to it... read more every week and I look forward to the photos/videos. They also have such a wide variety and treats and other pet supplies in their store, and are so helpful with any questions you may have about their products or your pets behaviours.
December 24, 2022The best place in Melbourne to get dog treats, the large variety of treats is amazing and great prices. As well as other great dog products and not to mention... read more rear car seat covers. I would recommend 100%.
February 24, 2021The people at Pawfectionist did a great job grooming Luna and my other dog. She’s very difficult to groom so would definitely recommend.
July 21, 2023Very helpful and very nice staff always helpful. A good range of products. Will help any way they can and give good advice have told lots of people to go... read more there
July 21, 2023 -
Ollie finished his second puppy school. He is getting to understand his training. Small groups of 5 dogs per class. Five lessons.
September 24, 2022Thank you for taking care of Teddy when he came for grooming. What a fantastic job, he looks great. I'm very happy and glad I found this store.
April 7, 2023 -
After getting a new puppy The Pawfectionist is the only place l go to get his treats. We travel from three suburbs away to get his favourite chicken feet 🙂... read more Paul is amazing in store & always give me sound advice & great tips. Highly recommend!
September 24, 2022I have 2 Jack Russell Terriers who were recently groomed here and they did an incredible job! I especially couldn't believe how much less they were shedding afterwards and I... read more didn't have for "extra de shedding time" like I have at other places. Thank you we will return again soon!
May 24, 2023 -
Awesome communication. The team didn't have something in stock so they personally called me to ask about swapping it for another product. It's rare to chat to anyone on the... read more phone these days so I really appreciated the call. Thank you!
July 21, 2023Fantastic service!!! Louis is looking great after his dog wash. Staff where kind and caring. Thank you very much. Would highly recommend
September 20, 2023Belinda and her husband are probably two of the most unhelpful people. I feel extremely unwelcome every time I come into the store, I’m hardly greeted. Not to mention the... read more prices are unbelievable. Belinda has the mindset of a PTA mother and has harassed me continuously about my own dog and has threatened to call the RSPCA on me because my dog has barked for an hour of a morning. Yet Belinda trains dogs by using harsh dog shock collars if she is making money from a service. I will never shop here again and would rather go to pet barn where the customer service is fantastic and the staff genuinely care about your pets.
September 21, 2022