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Customer Service
We pride ourselves on being canine experts with experienced staff ready to help with any question you might have. Get in touch!
Big Dog
Kangaroo
All Treat Packets
Arthritis Support
All Treat Packets
Kangaroo
All Treat Packets
Arthritis Support
All Treat Packets
All Treat Packets
Arthritis Support
All Treat Packets
Bowls & Feeders
Fresh / Raw Feeding
Grooming & Dental
Bowls & Feeders
Boredom Busters
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Very helpful and very nice staff always helpful. A good range of products. Will help any way they can and give good advice have told lots of people to go... read more there
July 21, 2023Andrew and Belinda in my humble opinion the most professional cainine specialist I've had the pleasure to meet. This husband and wife team are so knowledgeable and provide support... read more and advice for every possible issue regarding our dogs. Simply the best!
February 24, 2022Today my little Lenny was groomed by Melissa and I couldn't recommend her enough! Lenny is looking incredible! Melissa was very professional, informative and most importantly caring. I would recommend... read more Melissa to all my friends and family. Thank you for making Lenny look so beautiful!
February 10, 2023 -
Belinda and her husband are probably two of the most unhelpful people. I feel extremely unwelcome every time I come into the store, I’m hardly greeted. Not to mention the... read more prices are unbelievable. Belinda has the mindset of a PTA mother and has harassed me continuously about my own dog and has threatened to call the RSPCA on me because my dog has barked for an hour of a morning. Yet Belinda trains dogs by using harsh dog shock collars if she is making money from a service. I will never shop here again and would rather go to pet barn where the customer service is fantastic and the staff genuinely care about your pets.
September 21, 2022We love the pawfectionist. We regularly buy treats and find the service and selection to be first rate. Will continue to support them.
July 21, 2023The staff are very knowledgeable & helpful with everything that helps our dogs stay happy & healthy. From dog food advice, to toys for mind stimulation, & training for our... read more Australian cattle dog! It’s a one stop shop of care & expertise for our four legged furry friends ❤️🐾❤️🐾
July 21, 2023 -
Hands down the best jumbo bully sticks on the market! Our Dalmatian who usually demolishes bully sticks in no time actually gets tired when getting a Pawfectionist bully stick. Every... read more treat I have bought has been fantastic quality - our Dalmatian is their biggest fan. Also, after being out of stock of a particular item online, I sent an email enquiring when the item may be back in stock and Paul called with the hour to confirm there was actually the item in the store but the website hadn’t been updated just yet. So definitely worth sending them an email or calling if you can’t find the item you’re after online. Thanks again to Paul and the Pawfectionist team for the amazing service!
July 24, 2022Disappointed with the opening hours - I can't ever get there between 10am and 4pm because I work 6 days a week, and also they're not open on Sundays. I'd... read more like to support local businesses but I've had to go elsewhere
February 24, 2022 -
After getting a new puppy The Pawfectionist is the only place l go to get his treats. We travel from three suburbs away to get his favourite chicken feet 🙂... read more Paul is amazing in store & always give me sound advice & great tips. Highly recommend!
September 24, 2022I cannot recommend The Pawfectionist in Greensborough enough. Not only do they have a range of high quality products, they also offer in house grooming, at home call outs for... read more behavioural training for your pooch and a wealth of knowledge and advice for any concerns you may have regarding your pet. I was having trouble with my beautiful girl Sadie constantly barking at everything. After wasting my money trying different internet fad products that didn’t work, like the citronella collar and the high frequency emitting deterrents, I was at my wits end. However with Paul’s expert advice we have been able to stop the long barking outbursts much to our (and our neighbours!!) relief. Paul and the team are so welcoming and supportive and they really care about you and your pet. ⭐️⭐️⭐️⭐️⭐️
August 31, 2023