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Customer Service
We pride ourselves on being canine experts with experienced staff ready to help with any question you might have. Get in touch!
Kangaroo
Arthritis Support
All Treat Packets
All Treat Packets
All Treat Packets
Big Dog
Big Dog
Arthritis Support
Arthritis Support
Big Dog
Arthritis Support
Fresh / Raw Feeding
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Disappointed with the opening hours - I can't ever get there between 10am and 4pm because I work 6 days a week, and also they're not open on Sundays. I'd... read more like to support local businesses but I've had to go elsewhere
February 24, 2022Very helpful and very nice staff always helpful. A good range of products. Will help any way they can and give good advice have told lots of people to go... read more there
July 21, 2023 -
I have 2 Jack Russell Terriers who were recently groomed here and they did an incredible job! I especially couldn't believe how much less they were shedding afterwards and I... read more didn't have for "extra de shedding time" like I have at other places. Thank you we will return again soon!
May 24, 2023Today my little Lenny was groomed by Melissa and I couldn't recommend her enough! Lenny is looking incredible! Melissa was very professional, informative and most importantly caring. I would recommend... read more Melissa to all my friends and family. Thank you for making Lenny look so beautiful!
February 10, 2023The best place in Melbourne to get dog treats, the large variety of treats is amazing and great prices. As well as other great dog products and not to mention... read more rear car seat covers. I would recommend 100%.
February 24, 2021 -
Belinda and her husband are probably two of the most unhelpful people. I feel extremely unwelcome every time I come into the store, I’m hardly greeted. Not to mention the... read more prices are unbelievable. Belinda has the mindset of a PTA mother and has harassed me continuously about my own dog and has threatened to call the RSPCA on me because my dog has barked for an hour of a morning. Yet Belinda trains dogs by using harsh dog shock collars if she is making money from a service. I will never shop here again and would rather go to pet barn where the customer service is fantastic and the staff genuinely care about your pets.
September 21, 2022The team at The Pawfectionist recommended some anxiety medication for my anxious bull terrier who's frightened of my neighbors and other dogs on her walks. It's been 3 days and... read more she's already a lot more relaxed. The store also has a great range of toys that I haven't found at other pet stores.
February 24, 2022I love the team at The Perfectionist. Huge range of treats. I work quite regular business hours so on occasion I cannot make it during their opening hours however I... read more just order online and get it delivered straight to my door! Keep up the great work! Will keep coming back 🙂
February 24, 2022Absolutely love the team! Their dog walking service as been so helpful for exercising and socialising my Swiss Shepherd while I’m at work. I’m sure she looks forward to it... read more every week and I look forward to the photos/videos. They also have such a wide variety and treats and other pet supplies in their store, and are so helpful with any questions you may have about their products or your pets behaviours.
December 24, 2022 -
Our King Charles Spaniel Lexi recently had a groom by Paul at the Pawfectionist. He did a fantastic job, Lexi looked and smelled amazing. Paul and the team were professional and friendly... read more and I look forward to bringing Lexi back for her next groom!
June 21, 2023